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Conference on Ending Homelessness

The 2019 Conference on Ending Homelessness took place November 6 and 7 in Spokane, WA.
You can browse the full conference program
here, or scroll down to access session descriptions, presenter bios, and if available, presentation slides.

Keynote Speakers

Dr. Tiffany Manuel

President and CEO, TheCaseMade

Thurs. Nov 7 closing keynote speaker

Dr. Manuel is working to strengthen the capacity of our nation's leaders to make the case for building inclusive communities and to effectively tackle all forms of social, racial and economic inequality​. She believes "working toward racial equity in housing means that we are actively and intentionally pursuing policies, programs and investments that reduce racial disparities – with the goal of making it impossible to use race as a predictor of any negative social outcome."

Senate Majority Leader Andy Billig

Legislative District 3, Spokane, WA

Wed. Nov 6 welcome keynote speaker

Nan Roman

President and CEO, National Alliance to End Homelessness

Wed. Nov 6 lunch keynote speaker

Ms. Roman works closely elected leaders in Congress, as well as with officials and advocates at the state and local levels. She collaborates with Alliance partners to educate the public about the real nature of homelessness and effective solutions. Ms. Roman  is a leading national voice on the issue of homelessness.





Breakout Sessions 

Click on any session title in red to access the powerpoint presentation 

Wedesday, November 6, 9:45–10:45am

A1: Rx Home


The session is aimed to combat the popular misconception that homelessness can be solved through outpatient care alone. Housing serves as the platform upon which all treatment can be more lasting and effective. Participants will learn how assertive treatment models can be paired with Housing First programming to address homelessness and improve the lives of people living with physical and behavioral health challenges. 


Noah Fay, MPA, Housing Director, DESC 
Noah Fay is currently the Director of Housing at DESC. He began his ties to DESC in 2002 as a student volunteer in DESC’s Pioneer Square shelter. After graduating from the University of Washington, he began working full time in the shelter program. Since then, he has worked in various roles in the clinical and housing programs including Senior Housing Program Manager overseeing a variety of permanent supportive housing programs and staff. In June 2018 he became DESC's Director of Housing. Noah earned his Executive Master of Public Administration degree from the UW's Evans School of Public Policy and Governance. 
Lauren Fay, BA, Senior Business and Operations Analyst, DESC 
Lauren Fay is currently DESC's Senior Business & Operations Analyst, and Senior Lead Vulnerability Assessment Tool trainer. She began her career at DESC in 2008, as a residential counselor and has since enjoyed various positions across DESC's housing, shelter, and clinical departments. She currently works on special projects and agency initiatives, and also provides technical assistance to communities across the country who are interested in low-barrier service delivery for highly vulnerable populations. Lauren holds her Bachelor of Arts in Interdisciplinary Arts & Sciences from UW Bothell. 

A2: Innovative Opioid Use Disorder Treatment Projects in Washington State


The federal Substance Abuse and Mental Health Services Administration (SAMHSA) awarded the Washington State Health Care Authority (HCA) approximately $32 million to help combat the opioid crisis through the State Opioid Response (SOR) Grant. This presentation will touch on the innovative projects for opioid use disorder treatment created as a result of this funding, including their locations and how the projects are doing. The presentation will focus on the 2nd generation hub & spoke projects, called Opioid Treatment Networks (OTNs), which are located in 17 communities across Washington State. Network contractors include emergency departments, jails, syringe exchanges, a fire department, and an emergency services center. 


Stephanie Endler, MPA, State Opioid Response Grant Project Director, Division of Behavioral Health and Recovery, Health Care Authority 
Stephanie leads a team of grant treatment staff, and is a Subject Matter Expert for opioid use disorder treatment and policy. She is responsible for approximately 34 projects totaling more than $32 million. Most recently, she implemented the Opioid State Targeted Response (STR) Grant for Washington state. Stephanie has more than 25 years of experience in various roles with federal, state, and non-profit agencies, including more than 10 years’ experience negotiating, drafting, managing, and monitoring contracts. 
Amy Dura, MA, LMHC, MHP, CMHS, CDPT, State Opioid Response Grant Treatment Manager, Division of Behavioral Health and Recovery, Health Care Authority 
Amy has worked in the community mental health field since 2007. Prior to that, she worked as a Guardian ad Litem and a Court Appointed Special Advocate (CASA). She has a Bachelors of Science from Washington State University and a Master of Arts in Counseling Psychology from City University. She is a licensed mental health and child mental health specialist. Her work and volunteer experiences have been serving children, youth and families. The last three years she worked as a Clinical Supervisor in community mental health. She worked with the Wraparound with Intensive Services (WISe) program and a variety of evidence-based counseling modalities including Brief Solution-Focused Therapy, Family Functional Therapy and Multisystemic Therapy. She currently serves as the State Opioid Response Treatment Manager at the Washington State Health Care Authority. 

A3Landlord Mitigation and Tenancy Preservation Programs


Become familiar with the Landlord Mitigation and Tenancy Preservations Programs offered by the State of Washington. Learn how to recuperate thousands of dollars for repairs, and review other changes as a result of Senate Bill 5600. 


Nicholas Yuva, Landlord Resource Administrator, Washington State Department of Commerce
Prior to joining Commerce, Nick was a landlord for over twenty years in Oregon and Utah working for Property Management companies such as Norris & Stevens, American Property Management, Greystar (formerly Riverstone), Income Property Management and the non-profit community developer REACH Community Development to name a few. Nick relocated to Olympia, Washington in July of 2018 where he joined the Housing Assistance Unit at Washington State Commerce as the Landlord Mitigation Administrator overseeing the program launch and successful implementation. Nick brings a rich history of experience working with multiple subsidy programs, tenant demographics and asset management to Commerce and the State of Washington. 

A4: Clients as Social Services Staff? Absolutely, Welcome to ASSET!


Human and social services providers have long recognized the wisdom of clients’ lived experiences and the benefits their knowledge can bring to direct services. What if we could formalize an employment preparation program for clients who are interested in entry level positions in social services settings and offer jobs to graduates? We have and we’ll share how you can, too! 
Dennis Bateman, Advocacy and Staff Trainer, Catholic Community Services 
Dennis Bateman is an ASSET graduate who’s been volunteering and working with Catholic Community Services since 2017.  He was recently promoted to Advocate Supervisor at a low barrier, harm reduction program.  He is a committed advocate for policies and funding that impact homelessness, low-income housing and wrap-around social services.  He’s provided testimony and advocacy at the federal, state, county and local levels.
Dwight Caller, Janitor Staff Team, Catholic Community services
Dwight Callier is a recent ASSET graduate living his goal to give back to the community.  A Compton, CA, native, Dwight is a veteran who was based at Fort Lewis and chose to stay in the northwest with his wife and family.  The death of his wife from cancer led to life struggles and homelessness.  Stable low-income housing with services supported Dwight’s restart on his career.  He’s currently serving chronically homeless clients as a staff team player in a Catholic Community Services harm reduction program.
Kerry Cooley-Stroum, Catholic Community Services, Program Manager
Kerry Cooley-Stroum is the ASSET Program Manager at Catholic Community Services.  She previously worked in public education advocacy, served as manager/field director for candidate and issue campaigns and worked in the music business--all informed by lived experience.
Louise Williams, Direct Services Advocate, Catholic Community Services
Moving from homelessness to stable housing was all Louise Williams needed to begin pursuing her goals.  She earned her AA in Social & Human Services from Seattle Central College, became a certified care giver and was among the first cohort to graduate from the ASSET program.  Louise has been staff with Catholic Community Services since 2016 as a Direct Services and Front Desk Advocate and is focused on her next career step as a Case Manager.

A5: Empowered Solutions: Spokane's Diversion - First Model 


Empowered Solutions are an intentional Conversation to have with households who are experiencing homelessness or want to prevent their homelessness by helping housholds identify their own goals and walking side by side with them as they achieve their goals. 


  • Rebecca Ackerman, Supportive Services for Veteran Families (SSVF) Outreach Specialist, Goodwill Industries of the Inland Northwest
  • Megan Chandler, Diversion and HFCA Program Coordinator, Catholic Charities of Eastern Washington
  • Heather Thomas-Taylor, Assistant Director of Hope House Shelter, Volunteers of America Of Eastern Washington and Northern Idaho

Wedesday, November 6, 11:15am–12:15pm

A6: Decolonizing Systems


Colonization and the effects of historical trauma and racism are a present-day, living, breathing thing in human services. Systematic barriers to equitable service need to be addressed and reconciled in order to provide holistic care with an intersectional approach that connects both service providers and Native people experiencing homelessness back to interconnectedness, healing, and culture. Speakers will present methods of equity in action and decolonizing systems of care for Native American and Alaska Native people experiencing homelessness. This work shows that solving Native homelessness solves all homelessness. 


Colleen Chalmers (Lakota), Program Manager, Chief Seattle Club 
Colleen is the program manager at Chief Seattle Club. She has worked at Chief Seattle Club for almost 4 years and runs the Chief Seattle Club day center, including partnerships, programming, and all member services. For the last three years, she has served on the All Home steering committee for the Point-in-Time Count, specifically working to ensure Native American and Alaska Native representation on the homeless census surveys in King County, which led to more of an accurate and equitable result where Native people were counted, showing Native people are 1 percent of the general population, and 10 percent of the homeless population. She currently also serves on the Community Action Coalition for the Fred Hutch & University of Washington Cancer Consortium's Office of Community Outreach & Engagement, to work on health care disparities affecting Native communities. She also serves on the King County Gender Identity and Sexual Orientation Inclusion Task Force, and King County’s All Home Continuum of Care Committee, along with other related work. Colleen is also the chair of the Native American Advisory Council to Seattle Police Department and a board member for the Metropolitan Improvement District Ratepayer Advisory Board. Before her work at Chief Seattle Club, she worked at Pike Place Market Foundation in Seattle, and studied journalism, art, and Native American Studies, receiving her Bachelor's Degree from Humboldt State University in 2013. She plans to pursue a Master’s Degree in Public Health. 
Nawiishtunmi Conner, Housing Services Director, Chief Seattle Club 
Nawiishtunmi is an enrolled member of the Confederated Tribes and Bands of the Yakama Nation. She is also part of the Blackfeet and Gros Ventre tribes. Nawiishtunmi currently serves the Chief Seattle Club as the Housing Services Director. She runs the housing department with culturally relevant services that meet the needs of the homeless American Indian/Alaska Native populations. Nawiishtunmi also serves on the Board of Directors for Mockingbird Society by supporting youth homelessness and racial equity. Nawiishtunmi is also serving on the following committees: Policy Advisory Committee for Coordinated Entry for All and on the YWCA Public Policy Committee for racial equity. Nawiishtunmi has received her Bachelors of Science in Psychology and is actively pursuing her Master’s Degree in Mental Health. 

Cancelled: A7: The Formerly Incarcerated Experience: How Access to Housing Impacts Recidivism

Everyone needs access to a safe, affordable place to live, but our current laws allow people who are formerly incarcerated to be denied housing. This session will discuss the experience of formerly incarcerated individuals and the far-reaching impact that access to housing has on our community. Join us to learn how access to stable housing can reduce recidivism and allow individuals to thrive and connect with their community. We will discuss causation, the disproportional impact of incarceration, and its resulting outcome.


Carmen Pacheco Jones, MEd, CPSS, CHW, African American/Black Health Initiative Specialist Spokane Regional Health District, Spokane Regional Law and Justice Racial Equity Committee Chair
Angel Tomeo Sam, Bail Disruptor, Bail Project 

Angel Tomeo Sam is a Bail Disruptor for The Bail Project in Spokane, Washington. An activist and community organizer, Angel is enrolled in the Colville Confederated Tribe and was born and raised in Spokane. Angel has been an advocate for victims through various Tribal and city Domestic Violence programs. She’s also worked as a family advocate for parents and families involved in the child welfare system in Washington. Angel is active in Spokane’s flourishing recovery community and is a member of the Racial Equity Sub-Committee of the Spokane Regional Law & Justice Council, Spokane Racial Equity Task Force and member of Smart Justice Spokane, among other things. She carries hope that her work and advocacy can advance the issues she cares about and help bring about systemic and lasting change. 

A8: Ending Youth Homelessness: Washington’s Host Home Model 


The HOST Home Coalition is working to end youth homelessness by placing homeless youth in host homes. This session with explain what this means for development of this housing model in WA State. There will be a brief history of local programs and the current state of the coalition and its impact locally and nationally.  It will also explain LGBTQ youth homelessness in an urban setting and housing resources to rural homeless youth, ending with a discussion of the intersectionality between homeless youth, rural housing supports, and the causes of homelessness. 


Tara Newton, Community Advocacy Coordinator, Rainbow Center Tacoma
Tara is a first generation graduate of the Evergreen State College (Tacoma, Washington) and current graduate student in the Urban Studies Program at the University of Washington. She has spent the last six years cultivating her passion for community activism. She served two terms on the student board of her alma mater. She is employed at the Rainbow Center (Tacoma, Washington) in the capacity of Community Advocacy Coordinator. She sits on the Citizen Police Advisory Counsel for the City of Tacoma, The Evergreen Empowerment Group of Tacoma and the Housing Liberation Group with the Hilltop Urban Gardens of Tacoma. She is dedicated to advocating for her community around social justice, environmental racism, LGMTQIA rights and the Black Lives Matter movement. She is ecstatic about her current role at the Rainbow Center as the Community Advocacy Coordinator and serves in that capacity providing access to services/resources, advocating for crime victims and providing LGBTQIA friendly resources to community members.
Kimberly Rinehardt, Executive Director, The Mason County HOST Program 
Kimberly is a graduate of the Evergreen State College (Olympia, Washington). Kimberly has spent twenty-three years in Social Work as a vendor to DSHS. She is currently the Executive Director of the Mason County HOST Program. Kimberly is the co-Executive Director of the Washington HOST Home Coalition (WAHHC). She is a current guardian ad litem to children and vulnerable adults. Kimberly has been employed through Child Protective Services. Kimberly currently serves on the board of the Tacoma Women of Color Collective and is a thirteen year volunteer with Altrusa International of Olympia. She is involved in community advocacy in Mason, Thurston and Pierce Counties. Kimberly is passionate around all issues pertaining to unaccompanied homeless youth and the plight of youth experiencing homelessness. In addition, Kimberly has trained in issues around Equity, Diversity and Inclusion for ten years and practices those values as an educational advocate for people of color, women, children and men. 

A9: Making Buprenorphine More Accessible to Vulnerable Populations: A Low Barrier Response to the Opioid Epidemic


Medication Assisted Treatment (MAT) for opioid use disorders (OUD) includes methadone and buprenorphine (Suboxone). Access to these resources are not always easy for some clients as they may be required to be seen daily at a clinic or physician’s office. Clients with mental illness, physical constraints, or other issues may not always be able to meet those requirements. When working with more vulnerable populations with Substance Use Disorders (SUD), DESC uses a harm reduction based approach to assist with safer use and works to reduce the obstacles that clients may face when seeking help. DESC created and implemented a low-barrier, Buprenorphine program that treats clients with (OUD) and offers additional support and resources through their SUD program. 


Ramona Emerson, BSN RN, Registered Nurse, DESC
Ramona works in Downtown Emergency Service Center's low barrier buprenorphine assisted treatment program. Ramona helped develop this new program’s policies and procedures which were modeled after Seattle’s lowest barrier buprenorphine providers. She received her Bachelor of Science in Nursing degree from the University of Washington in 2018 and completed an internship at DESCs HOST program which serves clients who are experiencing homelessness and living with severe and persistent mental illnesses.

April Gerard, BSN, RN, MHP, Opioid Treatment Network Nursing Supervisor, Downtown Emergency Services Center 
April graduated with her ADN from Seattle Central Community College in 2012 and received her BSN at the University of Washington in 2016. She was a charge nurse in inpatient and emergency psychiatry, serving those with acute, chronic and co-occurring mental health disorders. She has a background in shelter nursing and providing low-barrier healthcare to vulnerable populations as well as experience in outpatient psychiatric care, homeless outreach and community health response in the city of Seattle. 
Lisa Grillo, Substance Use Disorders Supervisor, DESC  
Lisa has been a Chemical Dependency Professional in WA State for 23 years and has worked at DESC since 2011. She has extensive experience providing substance use disorders treatment in correctional facilities and previously served as Director of a long-term, inpatient, co-occurring disorders treatment program in King County, WA. Lisa has done presentations on harm reduction at the 2016 Housing First Partners Conference (HFPC) in Los Angeles, CA and in 2018 at the HFPC in Denver, CO.
Emily Katz, BscN, RN, MHP, Outpatient Nurse Manager, DESC
Emily is a Nursing Supervisor and homeless outreach nurse with DESC. She supervises nurses in three of DESC’s outpatient clinical programs including our new low-barrier buprenorphine program. Emily graduated from the Univerisity of Ottawa in Canada with a bachelor of science in nursing in 2011 and has since worked in the areas of acute adult inpatient psychiatry, community mental health, inpatient detox, outpatient addiction medicine, reproductive justice/abortion care, and crisis services. 

A10: HMIS Open House

Spend quality time with HMIS Administrators from across the State in King County, Balance of State and Spokane County; Clark, Snohomish and Pierce Counties. Open/Q & A format (or 1:1 chats as needed) for all things HMIS. 


Stacy Holmes, Senior Project Administrator, Bitfocus (King County HMIS System Administration Team) 
As the lead HMIS System Administrator for the Seattle/King County Continuum of Care, Stacy partners closely with the community and the vendor to fulfill a wide range of functions, from training and software support to data analysis and federal reporting. Stacy holds a Master’s degree in Public Administration and Policy Analysis, and has close to 20 years of experience in the public and nonprofit sectors with a focus on public health, access to justice, and homeless services.
David Lewis, HMIS Manager, City of Spokane 
David has spent over 10 years working on the Continuum of Care’s Homeless Management Information System. A current member of the National Human Services Data Consortium (NHSDC) Board and the Client Advisory Board (CAB) for Eccovia Solutions, David is active in the field and loves chatting about methods of analysis and the effective use of data in planning and human services. David has a deep appreciation for the social workers in the Spokane community and their tireless efforts to make life better for the most vulnerable and cannot imagine living or working anywhere else! 
Talia Scott, HMIS Manager, Washington State Department of Commerce 
Talia joined the HMIS Team at Commerce in 2013.  Prior to that she spent over 10 years as a direct service provider.  She really likes data, lighthearted memes, and her awesome family. 

A11: A Community Based Approach to Diversion


Diversion is a solutions-focused approach that helps people experiencing homelessness identify opportunities to end their current experience of homelessness by exploring their strengths, resources and networks to find solutions. Learn about how King County is centering Diversion as the first housing approach for people experiencing homelessness. 


Miriam Clithero, Housing Director, Mary's Place
Miriam Clithero started doing intakes and working in shelter at Mary's Place in 2016 after participating as a volunteer the previous year. Eight months later in 2017, she helped start the Mary's Place outreach and diversion program to meet unsheltered families experiencing homelessness and help move them into stable housing. Today, the Mary’s Place Diversion program includes a team of nine specialists, a manager, and a wide range of partnerships with outreach and community providers. Miriam became Housing Director in August of 2018 and is responsible for Mary's Place housing programs, including diversion, stability, housing specialists (working in shelter), and housing locators who do landlord outreach. She has been a King County Diversion Coach since June of 2018. Miriam also has a Bachelors in print journalism from Emerson College and worked mainly in Amman, Jordan as a business reporter. 

Shanee Colston, CPC, AAC, Behavioral Health Case Manager, Crisis Solutions Center, DESC
Shanee Colston is a Certified Peer Counselor for DESC Crisis Solutions Center and Diversion Coach Specialist for King County All Home. In these roles, Shanee looks after clients’ best interests and inspires hope in those who have none. She also works on and coordinates with a multidisciplinary team implementing Housing First and harm reduction practices, as well as helps to eliminate the stigma and barriers that present themselves with clients in similar situations facing similar challenges, ones she once overcame in the past or is currently working on now. Shanee chooses to work with the most marginalized, vulnerable and underserved single men and women eighteen and older in King County. With the goal to help clients achieve their highest potential for independence, self-determination, and personal responsibility made possible without judgement, wherever they happen to be in their own recovery. Shanee has presented at the 2018 Washington State Peer Conference and holds bi-monthly trainings as a Diversion Coach in King County.

Angie Merrill, MSW, Director of Prevention & Housing Services, New Horizons Ministries 

Duane Parker, III, Care Coordination Case Manager, Nexus Youth and Families


Wedesday, November 6, 1:45–3:15pm

A12: DSHS Community Services Division (CSD) Programs Overview         


Join us and learn about Basic Food, TANF/WorkFirst, Aged, Blind, or Disabled (ABD), the HEN Referral Program, and more. We’ll discuss program benefits, eligibility rules, and have time for questions and group discussion. We’ll also discuss accessing services through local CSOs, mobile offices, the statewide customer service contact center, and Washington Connection. 

Ivette Dones-Figueroa, Food Policy Program Manager, Community Services Division, Department of Social and Health Services 
Ivette is responsible for statewide policy development and implementation of federal and state food programs. Ivette has worked for the Department of Social and Health services for 11 years, starting at Capitol Hill Community Services Office determining eligibility for programs. The experience increased her passion to help those in need and became involved in social services at Harborview Medical Center and interned with Downtown Emergency Services Center (DESC) while acquiring her Masters in Social Work at University of Washington. 
Sarah Garcia, Program Manager, Diversion Cash Assistance and TANF, Community Services Division, Department of Social and Health Services 
Sarah Garcia started working for Community Service Division in 1999, and 15 of those years she worked as a WorkFirst Program Specialist providing direct case management services to WorkFirst participants. More recently, she joined the CSD WorkFirst/TANF policy team where she serves as the Program Manager for the Diversion Cash Assistance and TANF programs. Sarah is passionate about the work CSD does and the difference they make in transforming lives every day.
Lorraine Peterson, Social Services Program Manager, Community Services Division, Department of Social and Health Services 
Lorraine has worked for the Department of Social and Health Services (DSHS) over the last 6 years. In her current role, she and her team are responsible for statewide policy development and implementation of the Aged, Blind or Disabled (ABD) and Housing and Essential Needs (HEN) Referral along with supporting medical service delivery for CSD. Prior to her work at DSHS, Lorraine developed and implemented programs for La Casa Hogar, a Yakima-based nonprofit agency that offers educational services to immigrant women and families. Lorraine is passionate about serving vulnerable populations, especially those in the Latino and immigrant communities. She is a graduate of Central Washington University. 
Nicholas Swiatkowski, Social Services Program Manager, Community Services Division, Department of Social and Health Services 
In his current role, Nicholas is primarily responsible for statewide policy development and implementation of the Aged, Blind, or Disabled (ABD) and the Housing and Essential Needs (HEN) Referral programs. Prior to working with the state, Nicholas worked several years in the community doing street outreach, homeless advocacy, and emergency shelter work. Nicholas loves raising his kids, and doing what he can to promote environmental and social justice.   

      A13: The Ups and Downs of Developing a High Functioning Coordinated Entry System


      Thurston County’s Coordinated Entry system has been constantly evolving and improving since 2011, and is often looked to by other communities as a highly functioning system. In this session the ups, downs, lessons learned, successes, and how to’s will be presented.


      Trish Gregory, Executive Director, Family Support Center of South Sound  
      Trish Gregory, with 19 years of experience working in the South Sound, is the Executive Director of FSCSS. Trish has served in every position within the organization, and has worked diligently to move the organization to become more trauma informed, low barrier, and hope centered as possible. Trish is actively involved in the oversight and development of Thurston County’s Coordinated Entry system, as well as supporting the organization in managing local, state, and federal funding specifically for shelter, rapid re-housing, and supportive services for families and survivors who have experienced homelessness. Trish is currently leading the organization in the development of 44+ units of permanent supportive housing units for families and survivors, with an expected second phase to follow with at least another 44 units.
      Keylee Marineau, Homeless Prevention and Affordable Housing Coordinator, Thurston County Public Health & Social Services  
      After a brief stint in direct service as a mental health therapist working with trauma survivors, Keylee Marineau, MA changed course in 2013 and began a career in Program Management at Community Youth Services as the Director of Rosie’s Place Shelter Services – a 24/7 shelter for youth and young adults aged 12-24 who are experiencing homelessness. In January 2019, she took on a new role as the Thurston County Homeless Prevention and Affordable Housing Coordinator at Thurston County Public Health and Social Services. She has 6 years of experience in planning, implementation, and now overseeing the county’s Coordinated Entry System. Centering on the principles of social justice and racial equity is her priority on how to walk in this work, especially when considering how it impacts vulnerable and marginalized populations.  
      Derek Harris, Chief Executive Officer, Community Youth Services  
      Derek Harris is the Chief Executive Officer of Community Youth Services (CYS). Derek has worked with youth/young adult programs for over 23 years in non-profit administration and direct service with titles of Assistant Director, Program Director, Deputy Director and now Chief Executive Officer. Derek is a certified peer monitor for the Family and Youth Services Bureau, the Chair of the Thurston County Homeless Housing Hub (local continuum of care), and the Chair of the Balance of State Continuum of Care- Youth Subcommittee. He is the CYS lead for the Thurston Thrives Initiatives, Washington Low Income Housing Alliance, the Washington Coalition for Homeless Youth Advocacy and the National Network for Youth. Derek volunteers as a Post 11402 member for The Veterans of Foreign Wars. Derek believes in strengthening our community by empowering youth and families to create their own success. He enjoys working in a community that shares that belief.
      Natalie Skovran, Deputy Director, Family Support Center of South Sound  
      Natalie Skovran has worked for Family Support Center of South Sound for over 6 years, and currently serves as the Deputy Director, responsible for program oversight, program management supervision, and ensuring the organization’s day to day operations are accessible and responsive to the needs of the community. Natalie has experience working in domestic violence shelter settings, and has supported the organization in transforming Pear Blossom Place into a more trauma informed, hope centered program. Additionally, Natalie is actively involved in the oversight and continuous development of Thurston County’s Coordinated Entry system.  

      A14: From Eviction Reform to Just Cause, Rent Control, and Beyond


      Presenters will discuss recent state and local wins for eviction reform and Just Cause. Learn how tenants in cities throughout Washington are leading local campaigns for Just Cause and other tenant protections by building power and working with local lawmakers. Panelists will discuss where the tenants rights movement is headed through tenant leadership and strategy. Statewide Just Cause and Rent Control will be featured,  but time will be spent on what else is needed after and in addition to these crucial protections.


      Terri Anderson, Executive Director, Tenants Union of Washington State 

      Julissa Sanchez, Community Organizer, Tenants Union of Washington State 

      Dinah Braccio, Education Coordinator, Tenants Union of Washington State 

      A15: Braiding Housing and Service Resources in Washington State


      With various state and federal entities offering funding opportunities for housing and/or services, it can be overwhelming to know what resources are out there, where there exists potential for duplication and where there are opportunities to braid resources. Aging and Long-Term Support Administration (ALTSA) and Department of Commerce staff will present on resources their housing teams administer and ways they’re working with local partners to braid federal, state and local housing resources and support services to holistically support vulnerable individuals across Washington State. 


      Ian Harpole, Supportive Housing Program Manager, Aging and Long-Term Support Administration, Department of Social and Human Services                                     Ian Harpole has been working in the worlds of local government and non-profit around housing and other social services for the last 10 years. He brings that experience to the ALTSA Housing Team to bridge those two worlds in the Foundational Community Supports-Supportive Housing program. He’s also a self-proclaimed, semi-professional air guitarist. Ian holds a Masters in Public Administration with a concentration in Nonprofit Management from SUNY Brockport and a B.A. in Journalism from the University of Idaho. 
      Whitney Joy Howard, Supportive Housing Program Manager, Aging and Long-Term Support Administration, Department of Social and Human Services 
      Whitney Joy Howard has nearly a decade of experience working in Permanent Supportive Housing; from direct service with DESC to Director of Training for North America with Pathways to Housing National. She brings this background into her current work with ALTSA to bridge worlds to assist communities work smarter not harder. She also uses humor and cupcakes to this end. Whitney Joy holds a Masters of Social Work with a concentration in social change from The Catholic University of America and a B.A. in Political Science from American University. 
      Jeff Spring, Behavioral Health Supportive Housing Manager, Housing Assistance Unit, Washington State Department of Commerce 
      Jeff Spring has been working with communities to address homelessness for over twelve years. His current assignment is to expand the capacity of permanent supportive housing statewide for persons suffering chronic homelessness, mental health, or substance abuse conditions, that require a permanent housing subsidy to remain stably housed. Jeff began his work in homelessness as an HMIS administrator in 2007 at the Department of Commerce. 

      A16: Innovative Integration for Working with Youth, Young Adults and Families


      In this session you will learn more about what King County is doing with our Youth Homeless Demonstration Project (YHDP). We will be sharing information about 4 new innovative projects that can be replicated in different communities. 


      Scott Schubert, Director of Housing Services, Accelerator YMCA  
      Scott Schubert has been working with individuals experiencing homelessness for the past 10 years with a strong emphasis on community supports and wrap-around services. Scott has been certified as a wrap-around facilitator and has been a leader in the King County systems work. Scott has overseen contracts for permanent supportive housing programs, transitional living programs, service based programs and drop-in services. Scott currently overseeing the largest housing program for young adults in King County. Scott has been a fierce advocate for system change through inclusivity. Prior to his work at Accelerator YMCA, Scott was managing the Coordinated Entry system for youth and families and operating the transitional housing for single adult community. 
      LaMont Green, Youth Homelessness Manager, All Home King County  
      Dr. LaMont Green currently serves as King County’s Lead Youth and Young Adult Homelessness Planner. He intersects his love for Humanity and hunger for Racial & Social Justice by joining with others to transform power structures towards a more equitable and humane society for all. LaMont brings experience in policy analysis, community organizing, criminal justice reform, housing & homelessness issues, youth and young adult engagement, curriculum and training development, research and evaluation, and mental health treatment. As an individual with homelessness lived expertise, LaMont believes collective reflection, collective healing, and collective action across the intersections of race, gender, age, ability, income, education, nationality, sexual orientation, religion, and culture regardless of documented or undocumented status are our greatest hope towards dismantling racism and other structures of oppression. As Dr. King so eloquently stated, “We are all caught in an inescapable network of mutuality, tied into a single garment of destiny. Whatever affects one affects all indirectly.” LaMont received his MSW from the University of Washington, Seattle with a concentration in Community-Centered Integrative Practice, and recently received a Doctorate of Social Work focused on harnessing innovation to address complex social dilemmas. 
      Alexandra Narvaez, Staff Attorney, Legal Counsel for Youth and Children (LCYC) 
      Alexandra Narvaez is an attorney with Legal Counsel for Youth and Children (LCYC) in Seattle.  LCYC improves the well-being of youth and children by advancing their legal rights.  LCYC accomplishes its mission through community partnerships, direct representation, and systemic advocacy.  LCYC’s four direct service programs include child welfare, juvenile court, youth homelessness, and youth and family immigration.   Alex represents children and youth in juvenile offender, dependency, and extended foster care cases.  She also represents youth and young adults in civil matters who are homeless or at risk for homelessness.  She enjoys working for Legal Counsel for Youth and Children given their commitment to providing holistic representation to the youth and children they represent.  Prior to working with Legal Counsel for Youth and Children, she worked with The Defender Association as a public defender working in an array of practices, including criminal, dependency, and civil commitment cases.  She earned her JD at Seattle University School of Law and her BA at the University of Washington.  She is a mother of two children.  She is born and raised in the Seattle area and an avid Husky fan.  

      Wedesday, November 6, 3:30–5:00pm

      A17: Recognizing and Supporting People with Developmental Disabilities in the Homelessness System. 

      This presentation will start by identifying people with developmental disabilities in the homelessness system, illustrate disproportionalities that people with disabilities face, address strategies to effectively support people with developmental disabilities, and finally, discuss community resources that can help with housing stabilization.


      Shaun Bickley, Advocacy Specialist, The Arc of King County

      Scott Brown, MSW, Supervisor of Information and Referral, The Arc of King County

      Jeremy Kutzke, MPA, Housing Resource Specialist, The Arc of King County

      A18: Aging in Place: Integrating Long-Term Services and Supports With Supportive Housing


      DSHS’ Aging and Long-Term Support Administration (ALTSA) provides eligible individuals with Long-Term Services and Supports (LTSS) to assist an individual maintain community independence and maximize the ability to age-in-place. Most people know of “COPES”, but there is a lot more to LTSS than COPES.

      Ian Harpole, Supportive Housing Program Manager, Aging and Long-Term Support Administration, Washington State Department of Social and Health Services

      Whitney Joy Howard, Supportive Housing Program Manager, Aging and Long-Term Support Administration, Washington State Department of Social and Health Services

      Jonnie Matson, Housing Program Manager, Aging and Long-Term Support Administration, Washington State Department of Social and Health Services

      A19: It’s Not Complicated: Housing Ends Unsheltered Homelessness

      Many places in the United States and the world have 8 to 10 times fewer people per capita living outside. In this session we will explore how jurisdictions (even those with high rents) leave dramatically fewer people outside through an adequate supply of subsidized housing and emergency shelter. We will also
      look at drivers of homelessness and the effectiveness of tools to address those drivers. This session will encourage spirited discussion and feedback to the state regarding what should be done to bring everyone inside.


      Tedd Kelleher, Senior Managing Directorof Housing Assistance, Washington State, Department of Commerce

      A20: Racial Equity and Coordinated Entry Prioritization


      Learn how to use Washington State’s Foundational Community Supports (FCS) Program to boost your Coordinated Entry System. Coastal CAP (Grays Harbor County and Pacific County, WA) is aligning FCS with other state and regional resources for maximum impact to clients and financial sustainability for the agency. Come learn about both their successes and challenges and how they built their Foundational Community Supports Program. 


      Teesha Kirschbaum, Recovery Support Services Team Supervisor, Division of Behavioral Health and Recovery, Washington State Health Care Authority 
      As the Supervisor of the Recovery Support Services Team for Washington State’s Division of Behavioral Health and Recovery at the HealthCare Authority Teesha is a passionate advocate for supportive housing, supported employment and recovery services. Teesha has spent the past 15 years working in many areas of vocational rehabilitation (VR) and supported employment. Now, Teesha develops sustainable funding solutions for supported employment and supportive housing statewide. Teesha has a Master’s degree in Vocational Rehabilitation Counseling and is a Certified Rehabilitation Counselor. 

      Leeza Lorence, Foundation Community Supports Manager, Amerigroup 
      Biography coming.
      Cassie Lentz, Housing Resource Coordinator, Grays Harbor County 
      Biography coming. 
      Jason Hoseney, Housing & Community Services Director, Coastal Community Action Program 
      Biography coming. 

      A21: Foundational Community Support in Action: Medicaid Transformation of Homeless Housing and Employment 

      Learn how to use Washington State’s Foundational Community Supports (FCS) Program to boost your Coordinated Entry System. Coastal CAP (Grays Harbor and Pacific Counties) is aligning FCS with other state and regional resources for maximum impact to clients and financial sustainability for the agency. Come learn about both their successes and challenges and how they built their Foundational Community Supports program.


      Jason Hoseney, Housing and Community Services Director, Coastal Community Action Program
      Teesha Kirschbaum, Recovery Support Services Team Supervisor, Division of Behavioral Health and Recovery, Washington State Health Care Authority
      Cassie Lentz, Social Services Manager, Grays Harbor County
      Leeza Lorence, Foundation Community Supports Manager, Amerigroup

      Thursday, November 7, 9:00–10:00am

      B1: Foundational Community Support: Supportive Housing and Supported Employment


      Housing & Employment are crucial elements to recovery for individuals experiencing behavioral health challenges. Housing provides safety and stability. Employment provides purpose as well as a structure to an individual's life. With proper supports and accommodations, many individuals can maintain their health, housing and employment in the community. 


      Melodie Pazolt, Manager for Behavioral Health Programs and Recovery Support Services, Division of Behavioral Health and Recovery, Washington State Health Care Authority 
      Ms. Melodie Pazolt has over 30 years experience in community rehabilitation with both people with mental illness and people with developmental disabilities. She has operated 15 independent grants/contracts in conjunction with direct services to consumers of mental health services, in addition to managing the activities of a core mental health funded employment program. She was the manager of the Columbia River Mental Health Services Clearview Employment Program, supervising over 30 full time staff who operate MH employment programs, welfare to work programs, MH, DD, VR, and WIA contract services, multiple and federal grants serving youth and adults with disabilities, as well as individuals who are homeless. Prior to her position at HCA – DBHR, she worked for the Clark County Department of Community Services as the Consumer and Stakeholder Affairs Manager. Ms. Pazolt is currently the Acting Deputy Director for the Division of Behavioral Health and Recovery. Ms. Pazolt brings an understanding of not only the issues that face individuals with behavioral health challenges but an overall understanding of the various systems that may be involved in that person’s life. 
      Teesha Kirschbaum, Recovery Support Services Team Supervisor, Division of Behavioral Health and Recovery, Washington State Health Care Authority 
      As the Supervisor of the Recovery Support Services Team for Washington State’s Division of Behavioral Health and Recovery at the HealthCare Authority Teesha is a passionate advocate for supportive housing, supported employment and recovery services. Teesha has spent the past 15 years working in many areas of vocational rehabilitation (VR) and supported employment. Now, Teesha develops sustainable funding solutions for supported employment and supportive housing statewide. Teesha has a Master’s degree in Vocational Rehabilitation Counseling and is a Certified Rehabilitation Counselor. 
      Ian Harpole, MPA, Region 1 Supportive Housing Specialist, Aging and Long Term Support Administration (ALTSA), Washington Department of Social and Health Services 
      Ian Harpole has been working in the worlds of local government and non-profit around housing and other social services for the last 10 years. He brings that experience to the ALTSA Housing Team to bridge those two worlds in the FCS Supportive Housing program. Ian holds a Masters in Public Administration with a concentration in Nonprofit Management from SUNY Brockport and a B.A. in Journalism from the University of Idaho. 

      B2: The “How” to Creating an Equity Platform at Your Agency


      DESC has designed and is currently implementing an equity and social justice (ESJ) platform in order to reduce discrimination biases and better serve our clients. Our mission is to enhance our workspace and provide a more equitable, meaningful services to our clients and create a sustainable environment for all persons involved. We want to create an environment that translates into appropriate care using an ESJ lens. This will be an interactive forum that centers around a facilitated conversation with all agencies involved. 


      Howard Bess, BA Mobile Crisis Team Case Manager, DESC
      Howard is a proud graduate of the Oakland public school system. He attended the College of Alameda where he received an AA degree. He later attended Oberlin College where he earned his BA in psychology, and participated in an experimental peer counseling suicide prevention project. He continued his studies at the Gestalt Institute of Cleveland and Centers for the Study of the Person in La Jolla, CA where he was blessed by engagement with Carl Rogers. Howard is an advanced practitioner of Motivational Interviewing, a WA state DV Survivor Advocate, and a lifelong advocate for humanity. He has been with the Downtown Emergency Service Center in Seattle for the last 6 years where he has honed his skills in outreach, meaningful engagement, and intensive case management including life skills training, chemical dependency treatment, and care coordination. In his work at DESC, Howard has been involved in housing more than 300 chronically homeless members of the Seattle community. Howard currently is a member of the King County Mobile Crisis Team, at the Crisis Solutions Center at DESC. He is an active member of Joint Labor Management Committee and the Equity Social Justice Team at DESC. 

      Jody Mawa, Human Resources Manager, DESC
      Biography coming.

      Tianna Parsons, BA, Clinical Support Specialist Supervisor, ESJ Team Co-Facilitator, DESC
      Tianna Parsons has held, from a very young age, a firm grasp on ‘doing what’s right.’ She notably has maintained an ability to differentiate between ‘the way it is’ and whether or not that way ‘is right,’ addressing when others seem to confuse the two. She believes all are capable of and ought to practice metacognition, utilize the Sociological Imagination, and embrace empathy as the backbone to why and how we tap into these skills. During her time in college, she dove into equity work as a Student Programmer at the Diversity and Education Center on campus; she also joined and held leadership positions in many student-led organizations— namely, she served as the Black Student Union President, Vice President for Equality through Queers and Allies (EQuAl) and sat on the college’s equity council. She graduated with Honors from Central Washington University, earning a BA in Sociology with a minor in Africana & Black Studies. Since college, she has modeled diversity work on both the micro and mezzo level, from her approach to direct service with vulnerable youth and adults to working on the Equity and Social Justice board within the agency she currently works at, Downtown Emergency Service Center. In her tenure at DESC, she has housed clients, further developed clinical skills such as Motivational Interviewing and Reality Testing and has become proficient in Housing First as well as Harm Reduction principles. As a member of the ESJ, she works to create systemic change centered with an equity-lens that aims to support all employees and clients via specifically working to better support the most-marginalized members within the agency. 

      B3: Collaborative Behavioral Health Interventions for the Newly Housed 


      The behavioral presentation of a mental illness can be a barrier to chronically homeless folks being successful in housing, but this can be prevented with education on evidence-based practices for mental health. In this session, we'll look at case studies of people with high mental health needs moving into permanent supported housing in an urban setting and explore how collaboration between mental health and housing staff has supported these clients in stabilizing in housing. 


      Kristi Boes, Clinical Supervisor- SAGE Program, DESC
      Kristi is a clinical supervisor for DESC's SAGE program where she oversees a team of mental health case managers who work with homeless and vulnerably housed folks with severe mental illness throughout Seattle. Prior to her current position, Kristi was a mental health case manager with DESC's SAGE program, where she co-facilitated a DBT skills groups in harm reduction and housing first settings. She also has previous experience in shelter management with homeless young adults. Kristi received her MSW from the University of Washington.
      Michelle Nayoung Kim, Case Manager/Mental Health Professional, SHARP Program, DESC
      Michelle graduated from the University of Washington, Seattle, Master's in Social Work program in the summer of 2018 and has been working at DESC since 2014, starting as a swing shift Residential Counselor and later becoming Clinical Support Specialist. Michelle currently serves in DESC’s Clinical Program as an Outreach Case Manager/Mental Health Professional. 
      Anna Siembor, Outreach Supervisor- HOST Program, DESC
      Anna is a clinical supervisor for DESC's HOST program where she oversees a team of case managers who outreach homeless folks with severe mental illness throughout Seattle. Prior to her current position, Anna was a therapist with DESC's SAGE program, where she adapted and implemented DBT skills groups in harm reduction and housing first settings. She also has previous experience in case management with homeless adults, domestic violence advocacy, and youth work. Anna received her MSW from the University of Washington.

      B4: Shelter: Becoming a Housing Intervention


      Shelter that focuses on meeting people’s basic needs does nothing to end someone’s homelessness. Shelters must focus on housing as their goal. Funders and providers from Seattle will discuss transforming shelter from basis crisis response to housing focused interventions from a system, program and client services perspective. Seattle doubled the number of people exiting shelter to permanent housing in 2018 by shifting the culture, services and focus of shelter programming. 


      Noah Fay, Director of Housing Programs, Downtown Emergency Services Center 
      DESC has long been a national leader in Housing First and Harm Reduction services for vulnerable people experiencing homelessness. Noah has worked in a variety of roles and across programs at DESC, including as manager of the nationally renowned 1811 Eastlake project, as well as other key roles in the shelter, clinical and housing programs. Noah has also served as a trainer and consultant, both for DESC and the Corporation for Supportive Housing, emphasizing the effectiveness of Permanent Supportive Housing. 
      Pete Kurtz-Glovas, Senior Program Manager, Compass Housing Alliance 
      Pete is a Social Services professional and advocate for the homeless serving in the Greater Seattle Area. Led to the work by a belief that privilege demands service to those who have less, he has worked for Compass Housing Alliance for 5 years in several positions and is currently a Senior Program Manager. His interests in the field include understanding secondary trauma, expanding frontline capacity with data-driven tools, and creative problem solving through community partnerships. 
      Dusty Olson, MA, Policy Advisor, Homeless Strategy and Investment Division, Seattle Human Services Department 
      Dusty focuses on the policy and practices necessary to ensure that the City’s homeless response is most effectively serving persons experiencing homelessness.  Dusty was the principal author of Pathways Home:  Seattle’s Person-Centered Plan to Support People Experiencing Homelessness, which outlines a framework to ensure that the City’s investments in homelessness contributes to a person-centered homeless system, successfully moves people to permanent housing and addresses the disproportionality of community colors experiencing homelessness.  Central to this plan was the transition of shelters from a crisis response to a housing focused intervention.  Dusty came to the Human Services Department after 17 years of direct service in non-profits serving vulnerable populations. 

      B5: Winning Hearts and Minds: Having Hard Conversations about Homelessness (no powerpoint for this session)


      One of the biggest challenges for people working in the homelessness field is talking to the public, elected officials, and vocal skeptics about homelessness and its causes and solutions. Every audience has its critics and nay-sayers that can throw a wrench into the whole conversation. This workshop draws on key successful messaging research, active listening techniques, principles of social psychology, non-violent communication (NVC), and audience experience to learn about and practice those difficult conversations. 


      Erik Houser, Director of Communications and Public Affairs, Campion Advocacy Fund
      Bio coming!
      Kirsten Jewell, Housing and Homelessness Division Manager, Kitsap County, Department of Human Services 
      Kirsten Jewell has worked with homelessness and affordable housing programs in Kitsap County and at the state level for more than 15 years. As the Housing and Homelessness Division Manager with the Kitsap County Department of Human Services, she oversees strategic planning, manages investments of public funds with non-profit community partners, coordinates countywide efforts, and provides community outreach and education. Kirsten serves as the Chair of the Governor’s State Advisory Council on Homelessness, as well as sitting on the Washington Low Income Housing Alliance Homeless Advisory Committee and co-chairing the Washington Association of County Human Services Homelessness and Affordable Housing Committee. She earned her Executive Master of Public Administration degree from the Evans School of Public Policy and Governance at the University of Washington in 2015. 
      Felicia Salcedo, Communications Director, All Home King County

      Thursday, November 7, 10:15–11:15am

      B6: Safe Parking: Starting Programs and Partnering With Services


      Many people who are experiencing homelessness are living in their vehicles. A safe parking program is an inexpensive, easy-to-start response that reduces harm and allows for community building. Find out how to start a program, how to partner with services, and how to build community within the program. 


      Karina O'Malley, Safe Parking Coordinator, Lake Washington United Methodist Church 
      Karina O'Malley started in working in shelters in the late 1980s in Boston, MA. She helped found The Sophia Way, a homeless shelter and housing program for women in Bellevue, WA in 2008 and continues as a member of the board of directors. In 2011, she helped create and currently runs one of the largest Safe Parking programs in King County, WA at her church in Kirkland. 

      B7: Landlord Liaison's Toolbox: How To Get The Housing You Want 


      Learn how to set-up a robust Landlord Liaison program that put a community into action. Participants will learn innovative ways to navigate landlord relationships, re-frame tenant histories, and organize community incentive. Participants will better understand the intersection between housing need and needing housing. 


      Adrienne Solenberger, Landlord Liaison, Opportunity Council 
      Adrienne has been working with persons who experience chronic homelessness for over nine years. Beginning her career in 2001, working with at-risk youth and families has provided her with a repertoire of experience with behavior rehabilitation and integrative intensive case management to help build sustainable lives. In addition, Adrienne’s expertise in cultivating and preserving both private and corporate landlord relationships is directly reflected in clients’ ability to maintain safe and stable housing. She is recognized in Whatcom County as a housing expert in cultivating policy, programming, and low income housing development. Adrienne is also a local community landlord and certified in mediation. 
      Michael Parker, Director of the Whatcom Homeless Service Center at the Opportunity Council
      Prior to joining the Opportunity Council in 2015, Mike worked at Catholic Community Services and specialized in working with persons experiencing chronic homelessness. He received his Master’s in Social Work from the University of Washington in 2013 and has been working in various roles with homelessness since 2009. 

      B8: LGBTQ+ Youth: Opportunities in Social and Behavioral Health Services


      An estimated 40% of homeless youth identify as LGBTQ+. In 2018, approximately 25% of Washington youth self-identified with a sexual orientation other than straight. LGBTQ+ youth are disproportionately at risk for substance use, adverse mental health outcomes/suicidal ideation, bullying, and isolation. Learn how homelessness affects LGBTQ+ youth and identify opportunities and resources for support. 


      Lizzie Cayden, System of Care Manager, Division of Behavioral Health and Recovery, Washington State Health Care Authority 
      Lizzie completed her Master of Science in Global Health with a certificate in Epidemiology at George Mason University in Fairfax, VA. Prior to moving to Washington State, Lizzie was a Substance Abuse and Mental Health Services Administration (SAMHSA) Fellow at the National Association of State Alcohol and Drug Abuse Directors (NASADAD) in Washington, DC, where she earned her Certified Prevention Professional credentialing. Lizzie has extensive experience implementing substance use prevention and mental health promotion services among high-risk youth and has a dedicated interest and focus on LGBT and Tribal communities. As the System of Care Manager at the Division of Behavioral Health and Recovery, she is focusing on providing additional services for youth at risk of institutionalization as well as working to increase the number of people exposed to positive messages about mental health. 
      Kimberly Wright, Adolescent Behavioral Health Access Manager, Division of Behavioral Health and Recovery, Washington State Health Care Authority 
      Kimberly is an Inland Northwest, Northern Idaho Native who earned her bachelor’s degrees in Bioethics and Environmental Science from University of Idaho. Kimberly is currently the Manager of Adolescent Behavioral Health Access for Washington State Health Care Authority. Working on Family Initiated Treatment education and implementation for providers, families, and adolescents. Kimberly has previously worked with the Behavioral Health Advisory Council and has experience working on rural community development service and housing access in rural North Idaho. Kimberly is a passionate advocate for vulnerable populations to have access to the services they need to thrive.

      B9: Coordinated Entry Assessment in the Balance of State (1.0 CEU)


      This year, Coordinated Entry processes in the Balance of State participated in detailed assessments. This interactive session will share common challenges such as limited access, governance structures, victim services participation, prioritization, and assessment. We will also provide dynamic system management strategies for improvement.


      Andrea Avila, Coordinated Entry Specialist, Housing Assistance Unit, Washington State Department of Commerce 
      Andrea has been with the Department of Commerce since September 2018. She came to Commerce after more than 10 years of providing direct services to people experiencing homelessness. She managed federal and state funded rapid re-housing programs and played a big part in the effort to improve coordinated entry in her own community. Prior to that, she managed an emergency shelter for domestic violence survivors, and her work there included applying a housing first/low-barrier approach with the aim of improving housing outcomes for shelter guests.  She also has experience with street outreach and developing services specifically targeted to the Spanish speaking community. 

      Emily Burgess, Homeless Housing Performance Manager, Washington State Department of Commerce 
      Emily has worked with homeless systems for over six years in various roles.  She started as HMIS data coordinator which included providing training to HMIS users and system administration tasks then served as a Grant Manager with the Consolidated Homeless Grant team, managing the state's substantial financial commitment to end homelessness. Emily was instrumental in bridging grant management and performance improvement and continues to elevate the community's sophistication in data analysis and performance measurement. Prior to her work with homeless systems, Emily worked in the field of domestic violence for seven years as an emergency shelter manager and as an advocate. 

      B10: Operating a Low-Barrier Housing Project 


      Operating a low-barrier project can be both challenging and rewarding. Join us to learn why housing programs are lowering barriers, what the impact is on their programs, and how you can join them. 


      Meg Martin, MSW, CPC, Co-Executive Director, Interfaith Works Emergency Shelter

      Danielle Rylander, Commerce Specialist, Washington State Department of Commerce

      Shawna Sampson, Homeless Services Director, Spokane Neighborhood Action Partners

      Sharon Stadelman, Managing Director, St. Margaret’s Family Shelter, Homeless Families Coordinated Assessment, RRH for Families, and Homeless Diversion for Catholic Charities of Eastern WA

      Thursday, November 7, 11:30am–12:30pm

      B11: Resident Action Project: Building Statewide Power to End Homelessness


      The Resident Action Project (RAP) is a statewide, grassroots organizing network of folks who’ve experienced housing injustice. Join us to learn how to use your story to build power and advocate for housing solutions in Washington! Private market rents continue to skyrocket and many are struggling to stay housed. We need a massive investment in affordable housing to meaningfully address the issue. Learn how residents of affordable housing and people who’ve experienced homelessness are creating that change, and how you can be part of it!


      Ren Autrey, Steering Committee Member, Resident Action Project Bretrand

      “Mr. B” Harrell, Steering Committee Member, Resident Action Project

      Lisa Sawyer, Steering Committee Member, Resident Action Project

      Kiki Serantes, Community Organizer, Washington Low Income Housing Alliance

      B12: Improving the Adult Homeless & Housing System for Young Adults 


      Our homeless & housing system was originally designed for single adults, excluding populations like young adults. This is problematic because young adults have different needs than single adults and therefore cannot access necessary services. To serve young people equitably and effectively, communities need to identify solutions with young people in mind. 
      Klarissa Monteros, Grantmaking & Capacity Building, Building Changes 
      At Building Changes, Klarissa Monteros oversees the Washington Youth & Families Fund grant portfolio and is involved in other high-profile projects. Klarissa previously worked at Associated Ministries, a large Tacoma-based nonprofit, where she played a lead role in developing a Diversion pilot. The pilot proved so successful that Pierce County spread Diversion across its entire homeless system, a model now held up nationally as an innovative, effective, and efficient approach for addressing family homelessness. At Associated Ministries, Klarissa also managed two other programs that are core strategies for fighting homelessness: Rapid Re-Housing and Coordinated Entry. Her work experience reflects her deep commitment to making homeless and housing programs equitable, inclusive, and centered on the strengths of the families and young people they serve. She also co-chaired Associated Ministries' Anti-Racist Multicultural Taskforce and has been heavily involved in race equity work throughout Pierce County. 

      B13: It's a Conversation! Utilizing Flexible Financial Assistance to Prevent Homelessness


      Diversion is a hot topic these days! Did you know using flexible funds to avoid homelessness has been a key strategy in the domestic violence field for over 9 years? We have a lot to share! Explore with us as we dig into how money can go a long way to improve household stability, and how problem-solving conversations paired with flexible financial assistance can help the folks you are working with to safely stay in their home or quickly relocate to another viable option without becoming homeless. 


      Kendra Gritsch, Program Specialist, Housing, WA State Coalition Against Domestic Violence 
      Kendra Gritsch has been working in the movements to end gender based violence and homelessness for over 10 years. Staring as a domestic violence and sexual assault advocate, she has worked as housing stability and homelessness prevention case managers in both the housing/homeless and domestic violence fields. Kendra has been working at the Washington State Coalition Against Domestic Violence for 6 years on the Domestic Violence Housing First project. DVHF is a nationally known innovative advocacy model, proven to successfully support survivors of domestic violence and their children to retain or gain housing stability, and in rebuilding their lives economically, financially, and emotionally. She holds a Master in Social Work from the University of Washington. 
      Linda Olsen, Housing Director, WA State Coalition Against Domestic Violence 
      Linda is the Housing Director with the Washington State Coalition Against Domestic Violence. Linda has worked in the field of domestic violence for thirty years, serving in the roles of volunteer coordinator, shelter director, and executive director at two domestic violence agencies. She facilitated the opening of two domestic violence emergency shelters and developed a transitional housing program for survivors with drug/alcohol treatment needs. She has graduate degrees in theology and social work. 

      B14: Advocacy Works! Organizing for the 2020 State Legislative Session

      Calling all advocates! Advocacy is a year-round activity, and the time when your state lawmakers are home is especially important – and that is now! Learn how you can help lay the groundwork for wins during the legislative interim and how you can effectively advocate during the 2020 session as well! Hear about the many 2019 wins and how we accomplished them, and get a preview of the 2020 homelessness and housing policy priorities.
      Michele Thomas, Director of Policy and Advocacy, Washington Low Income Housing Alliance
      Mindy Woods, Steering Committee Member, Resident Action Project



      B15: The Fellowship of Housing: How Coordination of Care Leads to Long-Term Success in Housing


      Evidence proves through the utilization of coordination of care as well as community resources, that participants remain more stably housed and are served more holistically resulting in desired outcomes.  
      Kimberly Castle, Supportive Housing Program Manager, Division of Behavioral Health and Recovery, Washington State Health Care Authority 
      A Washington native who earned her Bachelor’s in Social Services from Washington State University; Kimberly is currently a Permanent Supportive Housing Program Manager/Trainer with the Division of Behavioral Health and Recovery, serving Western Washington. Kimberly began her journey as a certified peer in March of 2011 when she was employed as a Permanent Supportive Housing Recovery Coach for the PORCH (Permanent Options for Recovery Centered Housing) pilot program. Kimberly continued on as a peer case manager as well as an Outreach Specialist for the PATH (Projects for Assistance in Transition from Homelessness) project for 2 more years until moving forward in her journey to affect change in her current role. Kimberly believes in the strength of recovery and the empowerment that the peer model embodies. 
      Amanda Polley, Supportive Housing Program Manager, Division of Behavioral Health and Recovery, Washington State Health Care Authority 
      A native to Eastern Washington, Amanda is the Permanent Supportive Housing Program Manager/Trainer with the Division of Behavioral Health and Recovery. She serves Eastern Washington with over 7 years of experience in Permanent Supportive Housing as a Peer Case Manager. In addition to participating in the pilot program of Permanent Options for Recovery-Centered Housing (PORCH) in Chelan/Douglas counties, she also assumed the role of an outreach peer specialist for PATH for 2 years. A firm believer in choice as a key to recovery, Amanda advocates for the Housing First model as a safe place to begin that journey. 

      B16: Moving Your Shelter from Rules to Trauma Informed




      Family Support Center’s shelter, Pear Blossom Place, has made tremendous movement to operate in a trauma informed, harm reduction, vulnerability prioritization placement program for families. Learn simple and easy steps your shelter program can make to be more open and accessible to your clients – singles, youth, or families.




      Trish Gregory, Executive Director, Family Support Center of South Sound


      Amanda King, Pear Blossom Place Program Manager, Family Support Center of South Sound


      Natalie Skovran, Deputy Director, Family Support Center of South Sound


      Key to conference tags:

      This session qualifies for 1.0 CEU credits.**
        This session qualifies for 1.5 CEU credits.**
      While many conference sessions will explore equity impacts in their various topics, sessions marked with this tag indicate a race equity or other equity focus.
      This session may be of interest to advocates, organizers, and people with personal experience of homelessness.

      **A Continuing Education Unit (CEU) is a training, session, or course related to the development of professional skills that are used for the continuation of licensure within the social work, counseling, and therapist fields. The 2019 Conference on Ending Homelessness will offer CEU credits for Licensed Social Workers.